Custom Academic Caps from The Robe Shop
RSW/The Robe Shop Worldwide
115 5th Ave S. #8 * Kirkland, WA 98033
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
Toll-free 1-8-ONLY-ROBES (1-866-597-6237) * Local 425-402-3736
FAX (425) 486-0768 24 hrs / Alternate: (425) 605-0817 (FAXes`at this number must be received manually during business hours)
E-MAIL: order@robeshop.com

EASY STEP-BY-STEP ORDERING: Yes, you can call toll-free, email, FAX or mail in your order! First, please review this webpage- it will help you with our order questions, then:

PRINT THIS FORM! - FAXing? So we can read your FAX- Use a BLACK PEN!

This form is for a custom tailored academic cap that will be used in yearly ceremonies. For ordering complete academic regalia see our regalia form. If you want one-time use "Souvenir" quality or rental regalia, please see our Grad Robe form. This form cannot be filled in on-line, but is meant to be printed out (or the text copied and pasted into an email or word processing program). Most print out this form, fill it in (BLACK pen please!) and FAX it to us. If you need prices, please contact us for a price quote.
Doctoral degree or MFA holder may purchase a velvet tam. Bachelor and Master degrees must wear mortarboards or soft non-velvet square tam

Please note that all Academic caps are made-to-order custom items. Please see DELIVERY TIME below.

START TEXT COPY FOR EMAIL

Do you hold a doctorate from a prestigious school on the short list with SPECIAL REGALIA? If so, you can choose the cap which is part of their special design. Please write the school name in this space and skip to question 5. (If unsure, complete all- we will check the list for you)

1) This order is for ___ Velvet Tam | ___ Mortarboard | ___ Soft Square Tam: non-velvet| ____ Other:

Doctoral Velvet Tam orders only: ___ Square | ___ 6-point | ___ 8-point |

2) Doctoral Cap color ___ Black | ___ PhD Blue | ____ Other:

3) Fabric: ___ Velvet (Doctoral ONLY) | ____ Roosevelt | ___ Polyester Silk (Tissue Faille) | ____ Polyester Crepe | ____ Polyester Woven | ____ Poplin | ____ Tropical Wool | ____ Peachskin | ____ Peachskin

4) Tassel Type ___ Metallic gold* | ____ 2-Button Doctoral Silky Gold | ____ Regular tassel / Tassel Color :
Note on tassel color: *Only doctoral regalia may have gold tassels. Masters tassels can be black or the velvet color. Bachelor's tassels are black.

5) Size: ________   Head measurement to the quarter inch. (TAM: Measure head circumference 1" above the brow, exactly where the hat band will sit. CAP: Measure head circumference 1" above the ears)  

6) Specific need-by date (ASAP not an option):

 

7) Price Quote (if applicable):

 

8) In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:

 

9) Your Name & Physical Ship Address:

 

 

BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/MC number with spaces:

Expiry date:   _ _ / _ _   ||   Security Code:   _ _ _ _    (3 or 4 numbers, REQUIRED)

READ AGREEMENT AND SIGN BELOW (For EMAIL, type name below as a "signature"): I affirm the style, color and measurements as stated on this order form to be correct. I further acknowledge that as long as the garment(s) are true to these specifications, The Robe Shop and its suppliers are not responsible for my satisfaction with the look and fit of the finished product, and I will pay for any alteration costs should I want changes after the garment is finished. I now authorize The Robe Shop to complete my garment(s) as ordered. I understand that that there are no returns, refunds or exchanges, and I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled.

Academic Regalia only: I affirm that I provided The Robe Shop with the correct name of my degree and the specifications of my school. The Robe Shop will make my regalia according to MY stated specifications on the accompanying order form, which may depart from the official school specifications. The Robe Shop and its suppliers are not financially responsible for any alterations needed should I find that the specifications I requested are incorrect in any way. Degree:

I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.

Signature/type name here: ___________________________________________

 

10) Mailing address for invoice/receipt (Who is paying for this order?:

 

 

 

IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

11) FAX number where we can send your custom garment authorization form for signature (If we have to mail it, this will delay your order):

END TEXT COPY FOR EMAIL


SHIPPING CHARGES UPS Ground service to U.S.48:
Please note that the following ship charges apply only to CUSTOM REGALIA. Souvenir or rental regalia is shipped separately under a different rate schedule, itemized on the appropriate order form.

Ground UPS to U.S.48 is $18.95, AIR delivery is more

Washington residents must add 9.5% tax on full amount including shipping

DELIVERY TIME: 6 weeks are required for normal handling of custom regalia, and 8 weeks during graduation season MAR 1-MAY 31. Custom regalia items needed in less time are automatically assessed an expedite Surcharge of 20% of the order total, $20 minimum on orders less than $100. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives.
Foreign orders: We are able and willing to be your source for regalia, but keep in mind that we only provide American styling. Please see Regalia 101 for more foreign order details.

ORDER GUIDELINES:
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.

Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!

FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.

EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.

If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.

PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!

Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you. See our policies at About Us

For detailed information on custom regalia, featuring finely tailored custom garments in your choice of fabrics, please see our Regalia 101 page.

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